BossFixAppliances
Last updated: 26 November 2025

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1. Privacy Policy

BossFixAppliances (“we”, “our”, “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our appliance repair services in North Carolina.

Information We Collect

We may collect the following information when you contact us or request service:

• Full name
• Phone number
• Email address
• Service address
• Appliance type, model, and issue description
• Photos or videos of appliances if you send them voluntarily

Website Analytics

We use Google Analytics to improve website performance.
Google Analytics may collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on pages
• General location such as city or state

Payments

BossFixAppliances does not process online payments directly on this website.
If you choose to pay for our services using Housecall Pro payment link, Zelle, or Venmo, your payment information is handled and processed by those third-party services. We do not store, collect, or have access to your bank account, credit card, or payment details.

Zelle is a peer-to-peer payment service operated by your bank
Venmo is operated by PayPal and their processing and privacy practices apply
Housecall Pro securely processes card transactions based on their own privacy and security policies

For information on how these services handle your data, please refer to their privacy policies.

How We Use Your Information

Your data may be used to:

• Schedule repair appointments
• Contact you regarding service requests
• Provide estimates
• Assign technicians
• Improve our services and website
• Respond to inquiries

Sharing Your Information

We may share information only with:

• Technicians and subcontractors
• Housecall Pro for scheduling and payments
• Google Analytics
• Email or SMS communication service providers

We do not sell or rent personal information

Data Retention

We retain your information only as long as necessary to:

• Provide services
• Maintain records
• Comply with legal obligations

Security

We use reasonable technical and organizational measures to protect your data.
However, no method of online transmission is completely secure

Your Rights

North Carolina residents may request to:

• Access their personal information
• Correct or update their information
• Request deletion of their data unless required by law

To submit a request, contact us
Email bossfixappliances@gmail.com
Phone 704 444 0322

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2. Terms and Conditions

Service Use

By scheduling a repair with BossFixAppliances, you agree to provide accurate information and ensure access to your appliance at the scheduled time

Appointment Policy

We reserve the right to reschedule or adjust appointments due to technician availability or unforeseen circumstances

Service Estimates

Any estimate is an approximation
Final pricing may vary depending on diagnostics and parts required

Liability Limitations

BossFixAppliances is not responsible for damages caused by:

• Pre-existing appliance issues
• Incorrect installation by third parties
• Misuse, neglect, or unauthorized repairs

Third-Party Services

We use Housecall Pro for scheduling and payments
By using these services, you agree to their Terms of Service and Privacy Policy

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3. Cookies Notice

Our website uses cookies to:

• Improve user experience
• Analyze website performance using Google Analytics

You may disable cookies in your browser settings
Some parts of the website may not function correctly without cookies

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Contact Us

If you have any questions regarding this policy page, please contact us

BossFixAppliances
Email bossfixappliances@gmail.com
Phone 704 444 0322
North Carolina, USA